STEPHEN C. HAMILTON

DIRECTOR PUBLIC UTILITIES

          TOWN OF MOREHEAD CITY

                      Public Utilities
            
    As Public Utilities Director, Stephen supervises all of the City’s water and 
    sewer operations,including water distribution, wells, sewer collection, 
    wastewater treatment, and overall systems maintenance. Stephen will also oversee 
    the pending construction of a new wastewater treatment plant scheduled  for contract 
    in 2006. 
    Stephen comes to Morehead City from Chambers County, Alabama, where he has worked 
    with the East Alabama Water, Sewer and Fire Protection District (EAWD) since 1976.  
     

 

 

     

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                                                Text Box: Pay online     www.officalpayments.com  1-800-272-9829  Use jurisdiction code:  4391  
                                                          
                                                                  
                           

                                               REVENUE BILLINGS

                                                             & 
                        COLLECTION DEPARTMENT 
         
          The Morehead Water and Sewer Department provides water and sewer utility services 
          to approximately 4,200 customers. The minimum water and sewer bill is currently 
          $40.20 per bi-monthly period for the first 4000 gallons of water.  Rates for 
          consumption after the minimum of 4000 gallons is provided below.  The drinking 
          water is tested each day for quality and meets all state and federal requirements.  

          To view 2007 Water Quality report click here.
                            Basic Information
                                         WATER CONSUMPTION

                                 0-4,000 Gallons (Bi-Monthly) $18.60
                                     All over 4,000 Gallons $4.65
                                         
                                         SEWER CONSUMPTION
                                 0-4,000 Gallons (Bi-Monthly) $21.60
                                     All over 4,000 Gallons $5.40

                                            SOLID WASTE
                                   0-1   Roll Out Cart $17.00/month
                                 Fee Schedule (Effective 4/30/2008)     
                        
   Identity Theft Precautions
  In the wake of increasing cases of identity theft the Morehead City Water Department
  will begin immediately implementing the following steps in order to protect our 
  current and future customers:               


    1.  Any individual opening new service or transferring current service must produce
        a valid picture id. Acceptable forms of identification include valid drivers license,
        valid state picture id, or valid military id. 
    2.  Picture and signature will be verified against the service application for a match.
    3.  A copy of the valid id will be made and attached to the service application for our files.
   
   Anyone wishing to open/transfer service for someone other than themselves must do the following:        
         
     1.  Pick up service application and have the applicant fill it out completely, including
         signature.
     2.  Return the service application with the applicants original picture id or a photocopy.                                                                                                               
     3.  Signature will be verified against the service application for a match.
     4.  A copy of the valid ID will be made and/or attached to the service application for our files.                       
                      
   Anyone wishing to open/transfer service and they are currently out of the area must do the following: 

     1.  Fill out a service application completely, including signature and include a copy of their valid
         photo ID. The information can be faxed or mailed.  Signature will be varified against the
         service application for a match.
     2.  The copy of the valid ID will be attached to the service application for our files.              
  We apologize if these steps will cause any inconvenience in establishing service with the Town
  of Morehead City Water Department. However, these procedures were designed to reduce the risk
  of identity theft.
  User Deposits


  All applicants for city water shall make a deposit to secure payment for water service. Residential

  and commerical shops with three-quarter-inch meters shall provide a minimum deposit of $100.00, plus

  a $30.00 Service Fee. The individual in whose name the deposit is made shall be responsible for payment 

  of all bills incurred with the services furnished.


  The deposit receipt is non-transferable and is not negotiable.  The receipt may only be redeemed at the water

  department office. When services are disconnected, and all bills are paid, the remaining portion of the 

  deposit will be refunded.

      


            Removal of Groundwater Infiltration on Customer's Property

       * Property owners will be notified when the amount of the infiltration from their sewer service exceeds 
         good engineering practice (1 gal/hr/100 ft of pipe) and will be given a Notice of Violation of Town 
         Ordinances with a 90 day time period to take corrective action. Customers who do not make a timely 
         effort to correct the problem will be subject to enforcement actions which include a $50.00 per day fine.   
                            
      *  The Town will participate with the cost of the pipe replacement that removes infiltration of groundwater
         as verified by the Water Department, paying the owner $2.00 per lineal foot for the sewer pipe with a
         limit per property parcel for pipe replacement within the property parcel.

      *  The property owner must obtain a Building Inspection Permit and have the quanity of line to be replaced verified
         by the Water Department.  Payment to the property owner by the Town shall be made upon verification of the work
         performed to remove the infiltration of groundwater.

    Water Conservation Incentive Rate Structure Policy

     Adopted by Resolution 1999-35, 9/14/99 

    Water Conservation Incentive Rate Structure includes the replacement of existing standard faucets, showerheads, and toilets

    with low flow faucets, showerheads and toilets. All new homes and commercial establishments must install low flow faucets,

    showerheads and toilets. No standard faucets, showerheads and toilets are allowed in new homes or new commercial establishments.

    Credits are to be applied against water and/or sewer bills for the replacement of standard faucets, showerheads and toilets with low

    flow faucets, showerheads and toilets as follows:

     
    ITEM
    Replacement of faucet
    Replacement  Showerhead
    Replacement of toilet
    CREDIT AMOUNT
    $1.00 per fixture
    $2.00 per fixture
    $10.00 per fixture

     

     

     

     

    Credit shall apply to utility bills after evidence satisfactory to the Town has been provided and the Town’s representative has inspected

    the replacement fixture[s]. Customers that have questions or problems with their service may call City Hall, at 726-5022 ext. 112, 116

    or 129 during the regular working hours between 8:00am and 5:00pm.   Emergency after hour calls can be answered by calling the Police

    Department at 726-3131.

     

 

                    
 

     

     

     

     

     

 

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